Privacy Policy
Last updated: October 2026
Identify Values is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.
What information we collect
We collect personal information you provide when you contact us or submit an enquiry form, including your name, email address, phone number, role, and building or company name. We may also collect information about how you use our website through analytics tools.
How we use your information
We use your personal information to respond to your enquiries, arrange discovery calls, provide our services, and improve our website. We will not use your information for any purpose that is unrelated to these activities without your consent.
Disclosure of your information
We do not sell, trade, or rent your personal information to third parties. We may share information with trusted service providers who assist us in operating our website and delivering our services, subject to confidentiality obligations. We may also disclose information where required by law.
Research participants
Where we conduct community research on behalf of a strata scheme, all individual responses are collected confidentially. We report findings in aggregate only and do not identify individual participants to any party, including the scheme's strata manager or committee.
Data security
We take reasonable steps to protect your personal information from misuse, interference, loss, and unauthorised access. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
Access and correction
You have the right to request access to the personal information we hold about you, and to ask us to correct it if it is inaccurate or out of date. To make a request, please contact us via the enquiry form on our website.
Cookies and analytics
Our website may use cookies and analytics tools to understand how visitors use the site. You can disable cookies through your browser settings, though this may affect some website functionality.
Changes to this policy
We may update this Privacy Policy from time to time. The current version will always be available on this page. We encourage you to review it periodically.
Contact
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us via the enquiry form on our website.